Refund policy
Refund & Return Policy
Thank you for shopping at Quasi Cooking Lab. We strive to provide high-quality products and exceptional service. Please review our refund and return policy below.
General Policy
All purchases made through our website are one-time transactions unless explicitly stated otherwise at checkout. By completing your purchase, you agree to the terms outlined in this policy.
Digital Products
We regret to inform you that we do not offer returns or refunds on digital products once the purchase is completed. All sales are final for digital items.
Physical Products
Currently, our store does not offer physical products. Therefore, this section does not apply. Should we introduce physical products in the future, a detailed return and refund policy will be provided at that time.
Contact Us
If you have any questions regarding our refund and return policy, please reach out to our customer service team:
- Email: contact@quasicookinglab.com
- Hours: Monday–Saturday, 9:00–18:00
- Address: Quasi Worldwide LLC, 3500 South DuPont Hwy, Dover, 19901
We appreciate your understanding and support!